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Produkte zum Begriff QoS Quality of Service:


  • Cisco Catalyst QoS: Quality of Service in Campus Networks
    Cisco Catalyst QoS: Quality of Service in Campus Networks

    End-to-end QoS deployment techniques for Cisco Catalyst series switches Examine various QoS components, including congestion management, congestion avoidance, shaping, policing/admission control, signaling, link efficiency mechanisms, and classification and marking Map specified class of service (CoS) values to various queues and maintain CoS values through the use of 802.1q tagging on the Cisco Catalyst 2900XL, 3500XL and Catalyst 4000 and 2948G/2980G CatOS Family of Switches Learn about classification and rewrite capabilities and queue scheduling on the Cisco Catalyst 5000 Implement ACLs, ACPs, ACEs, and low-latency queuing on the Cisco Catalyst 2950 and 3550 Family of Switches Understand classification, policying, and scheduling capabilities of the Catalyst 4000 and 4500 IOS Family of Switches Configure QoS in both Hybrid and Native mode on the Catalyst 6500 Family of Switches Utilize Layer 3 QoS to classify varying levels of service with the Catalyst 6500 MSFC and Flexwan Understand how to apply QoS in campus network designs by examining end-to-end case studies Quality of service (QoS) is the set of techniques designed to manage network resources. QoS refers to the capability of a network to provide better service to selected network traffic over various LAN and WAN technologies. The primary goal of QoS is to provide flow priority, including dedicated bandwidth, controlled jitter and latency (required by some interactive and delay-sensitive traffic), and improved loss characteristics. While QoS has become an essential technology for those organizations rolling out a new generation of network applications such as real-time voice communications and high-quality video delivery, most of the literature available on this foundation technology for current and future business applications focuses on IP QoS. Equally important is the application of QoS in the campus LAN environment, which is primarily responsible for delivering traffic to the desktop. Cisco Catalyst QoS is the first book to concentrate exclusively on the application of QoS in the campus environment. This practical guide provides you with insight into the operation of QoS on the most popular and widely deployed LAN devices: the Cisco Catalyst family of switches. Leveraging the authors' extensive expertise at Cisco in the support of Cisco Catalyst switches and QoS deployment, the book presents QoS from the campus LAN perspective. It explains why QoS is essential in this environment in order to achieve a more deterministic behavior for traffic when implementing voice, video, or other delay-sensitive applications. Through architectural overviews, configuration examples, real-world deployment case studies, and summaries of common pitfalls, you will understand how QoS operates, the different components involved in making QoS possible, and how QoS can be implemented on the various Cisco Catalyst platforms to enable truly successful end-to-end QoS applications. This book is part of the Networking Technology Series from Cisco Press, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.

    Preis: 42.79 € | Versand*: 0 €
  • End-to-End QoS Network Design: Quality of Service for Rich-Media & Cloud Networks
    End-to-End QoS Network Design: Quality of Service for Rich-Media & Cloud Networks

    End-to-End QoS Network Design Quality of Service for Rich-Media & Cloud Networks Second Edition   New best practices, technical strategies, and proven designs for maximizing QoS in complex networks This authoritative guide to deploying, managing, and optimizing QoS with Cisco technologies has been thoroughly revamped to reflect the newest applications, best practices, hardware, software, and tools for modern networks. This new edition focuses on complex traffic mixes with increased usage of mobile devices, wireless network access, advanced communications, and video. It reflects the growing heterogeneity of video traffic, including passive streaming video, interactive video, and immersive videoconferences. It also addresses shifting bandwidth constraints and congestion points; improved hardware, software, and tools; and emerging QoS applications in network security.   The authors first introduce QoS technologies in high-to-mid-level technical detail, including protocols, tools, and relevant standards. They examine new QoS demands and requirements, identify reasons to reevaluate current QoS designs, and present new strategic design recommendations. Next, drawing on extensive experience, they offer deep technical detail on campus wired and wireless QoS design; next-generation wiring closets; QoS design for data centers, Internet edge, WAN edge, and branches; QoS for IPsec VPNs, and more.   Tim Szigeti, CCIE No. 9794 is a Senior Technical Leader in the Cisco System Design Unit. He has specialized in QoS for the past 15 years and authored Cisco TelePresence Fundamentals.   Robert Barton, CCIE No. 6660 (R&S and Security), CCDE No. 2013::6 is a Senior Systems Engineer in the Cisco Canada Public Sector Operation. A registered Professional Engineer (P. Eng), he has 15 years of IT experience and is primarily focused on wireless and security architectures.    Christina Hattingh spent 13 years as Senior Member of Technical Staff in Unified Communications (UC) in Cisco’s Services Routing Technology Group (SRTG). There, she spoke at Cisco conferences, trained sales staff and partners, authored books, and advised customers.   Kenneth Briley, Jr., CCIE No. 9754, is a Technical Lead in the Cisco Network Operating Systems Technology Group. With more than a decade of QoS design/implementation experience, he is currently focused on converging wired and wireless QoS.   n Master a proven, step-by-step best-practice approach to successful QoS deployment n Implement Cisco-validated designs related to new and emerging applications n Apply best practices for classification, marking, policing, shaping, markdown, and congestion management/avoidance n Leverage the new Cisco Application Visibility and Control feature-set to perform deep-packet inspection to recognize more than 1000 different applications n Use Medianet architecture elements specific to QoS configuration, monitoring, and control n Optimize QoS in rich-media campus networks using the Cisco Catalyst 3750, Catalyst 4500, and Catalyst 6500 n Design wireless networks to support voice and video using a Cisco centralized or converged access WLAN n Achieve zero packet loss in GE/10GE/40GE/100GE data center networks n Implement QoS virtual access data center designs with the Cisco Nexus 1000V n Optimize QoS at the enterprise customer edge n Achieve extraordinary levels of QoS in service provider edge networks n Utilize new industry standards and QoS technologies, including IETF RFC 4594, IEEE 802.1Q-2005, HQF, and NBAR2   This book is part of the Networking Technology Series from Cisco Press®, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.    

    Preis: 48.14 € | Versand*: 0 €
  • End-to-End QoS Network Design: Quality of Service for Rich-Media & Cloud Networks
    End-to-End QoS Network Design: Quality of Service for Rich-Media & Cloud Networks

    End-to-End QoS Network Design Quality of Service for Rich-Media & Cloud Networks Second Edition   New best practices, technical strategies, and proven designs for maximizing QoS in complex networks This authoritative guide to deploying, managing, and optimizing QoS with Cisco technologies has been thoroughly revamped to reflect the newest applications, best practices, hardware, software, and tools for modern networks. This new edition focuses on complex traffic mixes with increased usage of mobile devices, wireless network access, advanced communications, and video. It reflects the growing heterogeneity of video traffic, including passive streaming video, interactive video, and immersive videoconferences. It also addresses shifting bandwidth constraints and congestion points; improved hardware, software, and tools; and emerging QoS applications in network security.   The authors first introduce QoS technologies in high-to-mid-level technical detail, including protocols, tools, and relevant standards. They examine new QoS demands and requirements, identify reasons to reevaluate current QoS designs, and present new strategic design recommendations. Next, drawing on extensive experience, they offer deep technical detail on campus wired and wireless QoS design; next-generation wiring closets; QoS design for data centers, Internet edge, WAN edge, and branches; QoS for IPsec VPNs, and more.   Tim Szigeti, CCIE No. 9794 is a Senior Technical Leader in the Cisco System Design Unit. He has specialized in QoS for the past 15 years and authored Cisco TelePresence Fundamentals.   Robert Barton, CCIE No. 6660 (R&S and Security), CCDE No. 2013::6 is a Senior Systems Engineer in the Cisco Canada Public Sector Operation. A registered Professional Engineer (P. Eng), he has 15 years of IT experience and is primarily focused on wireless and security architectures.    Christina Hattingh spent 13 years as Senior Member of Technical Staff in Unified Communications (UC) in Cisco’s Services Routing Technology Group (SRTG). There, she spoke at Cisco conferences, trained sales staff and partners, authored books, and advised customers.   Kenneth Briley, Jr., CCIE No. 9754, is a Technical Lead in the Cisco Network Operating Systems Technology Group. With more than a decade of QoS design/implementation experience, he is currently focused on converging wired and wireless QoS.   n Master a proven, step-by-step best-practice approach to successful QoS deployment n Implement Cisco-validated designs related to new and emerging applications n Apply best practices for classification, marking, policing, shaping, markdown, and congestion management/avoidance n Leverage the new Cisco Application Visibility and Control feature-set to perform deep-packet inspection to recognize more than 1000 different applications n Use Medianet architecture elements specific to QoS configuration, monitoring, and control n Optimize QoS in rich-media campus networks using the Cisco Catalyst 3750, Catalyst 4500, and Catalyst 6500 n Design wireless networks to support voice and video using a Cisco centralized or converged access WLAN n Achieve zero packet loss in GE/10GE/40GE/100GE data center networks n Implement QoS virtual access data center designs with the Cisco Nexus 1000V n Optimize QoS at the enterprise customer edge n Achieve extraordinary levels of QoS in service provider edge networks n Utilize new industry standards and QoS technologies, including IETF RFC 4594, IEEE 802.1Q-2005, HQF, and NBAR2   This book is part of the Networking Technology Series from Cisco Press®, which offers networking professionals valuable information for constructing efficient networks, understanding new technologies, and building successful careers.    

    Preis: 36.37 € | Versand*: 0 €
  • Better Quality With Best Service
    Better Quality With Best Service


    Preis: 118 € | Versand*: 0.00 €
  • Was bedeutet Service-Level-QoS?

    Service-Level-QoS steht für Service-Level Quality of Service und bezieht sich auf die garantierte Qualität und Zuverlässigkeit eines Dienstes oder einer Dienstleistung. Es definiert die Parameter, die die Leistung eines Dienstes bestimmen, wie z.B. Bandbreite, Latenz und Paketverlust. Durch die Festlegung von Service-Level-QoS können Anbieter sicherstellen, dass ihre Kunden eine konsistente und zufriedenstellende Erfahrung erhalten. Dies ist besonders wichtig in Bereichen wie Telekommunikation und Informationstechnologie, wo eine hohe Servicequalität entscheidend ist.

  • Wie lautet der Name des Netzwerkdienstes "Service Host Network Service"?

    Der Name des Netzwerkdienstes "Service Host Network Service" lautet "svchost.exe".

  • Kann das Pingen von f als Denial-of-Service (DoS) gewertet werden?

    Das Pingen von f allein kann normalerweise nicht als Denial-of-Service (DoS) betrachtet werden. Pingen ist eine grundlegende Netzwerkfunktion, die verwendet wird, um die Erreichbarkeit eines Netzwerkgeräts zu überprüfen. Ein DoS-Angriff beinhaltet normalerweise eine große Anzahl von Anfragen, um ein Netzwerkgerät zu überlasten und es unzugänglich zu machen. Das Pingen von f allein ist in der Regel nicht ausreichend, um einen solchen Angriff durchzuführen.

  • Was macht ein Quality Engineer?

    Was macht ein Quality Engineer? Ein Quality Engineer ist für die Sicherstellung der Qualität von Produkten oder Dienstleistungen in einem Unternehmen verantwortlich. Sie entwickeln und implementieren Qualitätskontrollverfahren, überwachen Produktionsprozesse, analysieren Daten und identifizieren mögliche Verbesserungen. Sie arbeiten eng mit anderen Abteilungen zusammen, um sicherzustellen, dass Qualitätsstandards eingehalten werden und Kundenanforderungen erfüllt werden. Letztendlich tragen Quality Engineers dazu bei, die Kundenzufriedenheit zu erhöhen und das Unternehmen wettbewerbsfähig zu halten.

Ähnliche Suchbegriffe für QoS Quality of Service:


  • SOA Principles of Service Design
    SOA Principles of Service Design

    This is the eBook version of the printed book. If the print book includes a CD-ROM, this content is not included within the eBook version.“This book could be described as an encyclopedia of service design–Erl leaves nothing to chance. Indispensable.” –Steve Birkel, Chief IT Technical Architect, Intel Corp.   “An absolute pleasure to read…the best SOA book I’ve read. A book I would recommend to all of my colleagues; it provides much insight to the topics often overlooked by most books in this genre…the visuals were fantastic.” –Brandon Bohling, SOA Architecture and Strategy, Intel Corporation   “This book is a milestone in SOA literature. For the first time we are provided with a practical guide on defining service characteristics and service design principles for SOA from a vendor-agnostic viewpoint. It’s a great reference for SOA discovery, adoptions, and implementation projects.” –Canyang Kevin Liu, Principal Enterprise Architect, SAP Americas, Inc.   “I liked this book. It contains extremely important material for those who need to design services.” –Farzin Yashar, IBM SOA Advanced Technologies   “This book does a great job laying out benefits, key ideas and design principles behind successfully adopting service-oriented computing. At the same time, the book openly addresses challenges, risks and trade-offs that are in the way of adopting SOA in the real-world today. It moves away from ivory-tower views of service orientation, but still lays out a strong vision for SOA and outlines the changes necessary to realize the full potential.” –Christoph Schittko, Senior Architect, Microsoft   “I recommend this book to any SOA practitioner who wishes to empower themselves in making service design real…gives readers the 360º view into service design [and] gives SOA practitioners the depth and understanding needed into the principles of SOA to assist in the design of a mature and successful SOA program.” –Stephen G. Bennett, Americas SOA Practice Lead, BEA Systems   “SOA projects are most successful when they are based on a solid technical foundation. Well accepted and established design principles are part of this foundation. This book takes a very structured approach at defining the core design principles for SOA, thus allowing the reader to immediately applying them to a project. Each principle is formally introduced and explained, and examples are given for how to apply it to a real design problem. A ‘must read’ for any architect, designer or developer of service oriented solutions”. –Andre Tost, Senior Technical Staff Member, IBM Software Group   “There are few references for SOA that give you the nuts and bolts and this one is at the top of the list. Well written and valuable as a reference book to any SOA practitioner.” –Dr. Mohamad Afshar, Director of Product Management, Oracle Fusion Middleware, Oracle Corporation   “A thorough examination of the considerations of service design. Both seasoned SOA practitioners and those endeavoring to realize services can benefit from reading this book.” –Bill Draven, Enterprise Architect, Intel Corporation   “There are very few who understand SOA like Thomas Erl does! The principle centric description of service orientation from Thomas canonizes the underpinnings of this important paradigm shift in creating agile and reusable software capabilities. The principles, so eloquently explained, leave little room for any ambiguity attached to the greater purpose of SOA. Most organizations today are creating services in a bottoms-up approach, realizing composition and reuse organically. The time is ripe for a book like this that prepares architects for a principle centric approach to SOA.” –Hanu Kommalapati, Architect, Microsoft Corporation   “Outstanding SOA literature uniquely focused on the fundamental services design with thorough and in-depth study on all practical aspects from design principles to methodologies. This book provides a systematic approach for SOA adoption essential for both IT management and professionals.” –Robin Chen, PhD, Google, Inc.   “Thomas Erl’s books are always densely filled with information that’s well structured. This book is especially insightful for Enterprise Architects because it provide s great context and practical examples. Part 1 of the book alone is worth getting the book for.” –Markus Zirn, Senior Director, Product Management, Oracle Fusion Middleware, Oracle Corporation   “A very clear discussion of the subject matter. Provides a good structure that facilitates understanding and readily highlights key points.” –Kareem Yusuf, Director of SOA Strategy and Planning, IBM Software Group   “I am very impressed. Comprehensive. Educative. This book helped me to step back and look at the SOA principles from broader perspective. I’d say this is a must-read book for SOA stakeholders.” –Radovan Janecek, Director R&D, SOA Center, Hewlett-Packard   “Very valuable guidance for understanding and applying SOA service design principles with concrete examples. A must read for the practitioner of SOA service design.” –Umit Yalcinalp, PhD, Standards Architect, SAP   “This book really does an excellent job of explaining the principles underpinning the value of SOA…Erl goes to great length to explain and give examples of each of the 8 principles that will significantly increase the readers ability to drive an SOA service design that benefits both business and IT.” –Robert Laird, IT Architect, IBM EAI/SOA Advanced Technologies Group   “This book strikes a healthy balance between theory and practice. It is a perfect complement to the SOA series by the author.” –Prakash Narayan, Sun Microsystems   “If you are going to be designing, developing, or implementing SOA, this is a must have book.” –Jason “AJ” Comfort Sr., Booz Allen Hamilton   “An excellent book for anyone who wants to understand service-orientation and the principles involved in designing services…a clear, concise and articulate exploration of the eight design principles involved in analyzing, designing, implementing, and maintaining services…” –Anish Karmarkar, Oracle Corporation   “Very well written, succinct, and easy to understand.” –Raj Balasubramanian, IBM Software Group   “Acomprehensive exploration of the issues of service design which has the potential to become the definitive work in this area.” –James Pasley, Chief Technology Officer, Cape Clear Software   “An excellent addition to any SOA library; it covers a wide range of issues in enough detail to be a valuable asset to anyone considering designing or using SOA based technologies.” –Mark Little, Director of Standards, Red Hat   “This book communicates complex concepts in a clear and concise manner. Examples and illustrations are used very effectively.” –Darryl Hogan, Senior Architect, Microsoft   “A work of genius…Offers the most comprehensive and thorough explanation on the principles of service design and what it means to be ‘service oriented.’ “Erl’s treatment of the complex world of service oriented architecture is pragmatic, inclusive of real world situations and offers readers ways to communicate these ideas through illustrations and well formulated processes.” –David Michalowicz, MITRE Corporation   “This is the book for the large organization trying to rationalize its IT assets and establish an agile platform for the future. By highlighting risk and rewards, Thomas Erl brings clarity to how Service Orientation can be applied to ensure a responsive IT organization. This book finally brings software engineering principles to address the real world development challenges being faced. To effectively serve the business, let alone embrace SOA, everyone involved should be familiar with the concepts investigated here. Thomas Erl thoroughly clarifies the nuances and defines the practice of service design. We expect that this will become a classic text in software engineering, corporate training and colleges.” –Cory Isaacson, President, Rogue Wave Software and Ravi Palepu, SOA Author and Speaker   “Thomas Erl does a great job…an easy read.” –Michael H. Sor, Booz Allen Hamilton   “…a must read for SOA Architects to develop a firm foundation and understanding of the principles (and trade-offs) that make up a good SOA service. After reading this book, it finally ‘clicked’ as to why a properly designed SOA system is different (and better) than a system based on previous enterprise architectures.” –Fred Ingham, Platinum Solutions Inc.   “Lays a tremendous foundation for business and technical workers to come to common terms and expectations…incredibly enlightening to see the details associated with achieving the SOA vision.” –Wayne P. Ariola, Vice President of Strategy, Parasoft   “[Erl does] and excellent job of addressing the breadth of [his] audience to present to those new to SOA and weaved in enough detail to assist those who are already actively involved in SOA development.” –R. Perry Smith, Application Program Manager, EDS/OnStar   “It is easy to miss the big picture of what SOA means for the design of larger scale systems amidst the details of WS technologies. Erl helps provide a broader perspective, surveying the landscape from a design standpoint.” –Jim Clune, Chief Architect, Parasoft   “Lays a firm foundation for the underlying principles of good service design. Cuts through the hype and provides a cogent resource for improving architectural judgment on SOA projects.” –Jim Murphy, Vice President of Product Management, Mindreef, Inc.   “The first book to concisely, gradually and comprehensively explain how to apply SOA principles into enterprise-level software design. It is an excellent book.” –Robin G. Qiu, Ph.D., Division of Engineering and Information Science, Pennsylvania State University   “I really think that this is a very useful book that a lot of people really need out there in the industry.” –Dr. Arnaud Simon, Principal Software Engineer, Red Hat   “…indispensable companion to designing and implementing a service-oriented architecture. It condenses all information necessary to design services and is the most relevant source I know if in the field.” “[This book is] not only helpful, but fundamental to successfully designing an SOA.” –Phillipp Offermann, Research Analyst, University of Berlin   “Service-Oriented Architecture is an important topic in IT today. Its vast scope could span an organization’s enterprise. Designing it properly is a major undertaking. This book provides timely, expert and comprehensive discussions on the principles of service design. Thomas has a keen sense in identifying the subtle points of various subjects and explains them in an easy-to-understand way. The book is a valuable resource for IT professionals working in SOA.” –Peter H. Chang, PhD, Associate Professor of Information Systems, Lawrence Technological University   The Definitive Guide to Service Engineering The key to succeeding with service-oriented architecture (SOA) is in comprehending the meaning and significance of its most fundamental building block: the service. It is through an understanding of service design that truly “service-oriented” solution logic can be created in support of achieving the strategic goals associated with SOA and service-oriented computing. Bestselling SOA author Thomas Erl guides you through a comprehensive, insightful, and visually rich exploration of the service-orientation design paradigm, revealing exactly how services should and should not be designed for real-world SOA.   This book’s in-depth coverage includes Over 240 full-color illustrations. A concise introduction to SOA and service-oriented computing concepts and benefits. A thorough exploration of the service-orientation design paradigm as represented by eight specific design principles. A comparison of service-oriented and object-oriented concepts and principles and a clear definition of what qualifies as “service-oriented” logic. Detailed coverage of four different forms of service-related design granularity. An exhaustive examination of service contracts, with an emphasis on standardization, abstraction, and the utilization of WS-Policy, XML Schema, and WSDL definitions. A comprehensive study of positive and negative service-related coupling types with an emphasis on the requirements to attaining a suitable level of loose coupling. An inside look into how commercial design approaches are incorporated to achieve truly agnostic and reusable service logic. Techniques for maximizing service reliability, scalability, and performance by instilling high levels of autonomy and emphasizing stateless design. Approaches for positioning services as highly discoverable and interpretable enterprise resources. Unprecedented coverage of how to design services for participation in complex compositions. The definition of concrete links between each design principle and the strategic goals and benefits of SOA and service-oriented computing. Numerous cross-references to key design patterns documented separately in SOA: Design Patterns.   www.prenhallprofessional.com www.soabooks.com www.soasystems.com   Preface xxv   Chapter 1: Introduction 1 Chapter 2: Case Study Background 19   Part I: Fundamentals Chapter 3: Service-Oriented Computing and SOA 25 Chapter 4: Service-Orientation 67 Chapter 5: Understanding Design Principles 103   Part II: Design Principles Chapter 6: Service Contracts (Standardization and Design) 125 Chapter 7: Service Coupling (Intra-Service and Consumer Dependencies) 163 Chapter 8: Service Abstraction (Information Hiding and Meta Abstraction Types) 211 Chapter 9: Service Reusability (Commercial and Agnostic Design) 253 Chapter 10: Service Autonomy (Processing Boundaries and Control) 293 Chapter 11: Service Statelessness (State Management Deferral and Stateless Design) 325 Chapter 12: Service Discoverability (Interpretability and Communication) 361 Chapter 13: Service Composability (Composition Member Design and Complex Compositions) 387   Part III: Supplemental Chapter 14: Service-Orientation and Object-Orientation: A Comparison of Principles and Concepts 445 Chapter 15: Supporting Practices 477 Chapter 16: Mapping Service-Orientation Principles to Strategic Goals 497   Appendices Appendix A: Case Study Conclusion 513 Appendix B: Process Descriptions 517 Appendix C: Principles and Patterns Cross-Reference 529   Additional Resources 533 About the Author 535 About the Photos 537 Index 539  

    Preis: 46 € | Versand*: 0 €
  • SOA Principles of Service Design
    SOA Principles of Service Design

    The Definitive Guide to Service Engineering The key to succeeding with service-oriented architecture (SOA) is in comprehending the meaning and significance of its most fundamental building block: the service. It is through an understanding of service design that truly “service-oriented” solution logic can be created in support of achieving the strategic goals associated with SOA and service-oriented computing. Bestselling SOA author Thomas Erl guides you through a comprehensive, insightful, and visually rich exploration of the service-orientation design paradigm, revealing exactly how services should and should not be designed for real-world SOA.  

    Preis: 34.23 € | Versand*: 0 €
  • Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management
    Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management

    Get the Right IT Services, on the Right terms, Without Hassles or Overpaying  To gain the full benefits of technology—and avoid the staggering costs of technology failure—you must manage IT with vision, direction, and expertise. Only one set of methods is robust enough to do this: IT Service Management (ITSM). In Service Intelligence, ITSM pioneer Sharon Taylor shows business managers how to make the most of it. You’ll learn how to ensure service quality, anticipate vulnerabilities, improve reliability, and link IT directly to business performance. Taylor explains ITSM from a true business point of view, cutting through jargon and helping you drive value without becoming overly technical. She gives you powerful tools for negotiating IT services more effectively, improving IT ROI, and escaping “captivity” to either internal or external IT providers.   Coverage includes • Recognizing what excellent IT service looks like and assessing what you’re getting now • Selecting the best IT service providers and services for your needs • Spotting and rectifying trouble with internal or external supplier relationships • Making sure you don’t pay for services you don’t need • Negotiating services, requirements, levels, price, quality, and delivery • Leveraging ITSM practices without losing focus on the business • Creating business-focused service reports and scorecards that focus on what matters most  

    Preis: 21.39 € | Versand*: 0 €
  • Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management
    Service Intelligence: Improving Your Bottom Line with the Power of IT Service Management

    Get the Right IT Services, on the Right terms, Without Hassles or Overpaying  To gain the full benefits of technology—and avoid the staggering costs of technology failure—you must manage IT with vision, direction, and expertise. Only one set of methods is robust enough to do this: IT Service Management (ITSM). In Service Intelligence, ITSM pioneer Sharon Taylor shows business managers how to make the most of it. You’ll learn how to ensure service quality, anticipate vulnerabilities, improve reliability, and link IT directly to business performance. Taylor explains ITSM from a true business point of view, cutting through jargon and helping you drive value without becoming overly technical. She gives you powerful tools for negotiating IT services more effectively, improving IT ROI, and escaping “captivity” to either internal or external IT providers.   Coverage includes • Recognizing what excellent IT service looks like and assessing what you’re getting now • Selecting the best IT service providers and services for your needs • Spotting and rectifying trouble with internal or external supplier relationships • Making sure you don’t pay for services you don’t need • Negotiating services, requirements, levels, price, quality, and delivery • Leveraging ITSM practices without losing focus on the business • Creating business-focused service reports and scorecards that focus on what matters most  

    Preis: 16.04 € | Versand*: 0 €
  • Wie kann Service sein?

    Wie kann Service sein? Kann er effizient und zuverlässig sein, um die Bedürfnisse der Kunden zu erfüllen? Kann er auch freundlich und persönlich sein, um eine positive Erfahrung zu schaffen? Kann er flexibel und anpassungsfähig sein, um auf individuelle Anforderungen einzugehen? Kann er letztendlich einen Mehrwert bieten und das Vertrauen der Kunden gewinnen?

  • Was kostet Service wohnen?

    "Service-Wohnen beinhaltet verschiedene Dienstleistungen wie beispielsweise Mahlzeiten, Reinigung, Wäscheservice, Notrufsysteme und Freizeitangebote. Die Kosten für Service-Wohnen können je nach Anbieter, Standort und Umfang der Leistungen variieren. In der Regel werden die Kosten für Service-Wohnen monatlich berechnet und können sich zwischen einigen hundert bis über tausend Euro belaufen. Es ist wichtig, sich im Vorfeld über die genauen Leistungen und Kosten zu informieren, um eine fundierte Entscheidung treffen zu können."

  • Was bedeutet Service A?

    Service A ist eine Dienstleistung oder Leistungspaket, das von einem Unternehmen angeboten wird. Es kann verschiedene Leistungen umfassen, wie zum Beispiel Wartung, Reparatur, Beratung oder Support. Der genaue Inhalt von Service A kann je nach Unternehmen und Branche variieren. Es ist wichtig, sich über die genauen Leistungen und Bedingungen von Service A zu informieren, um zu verstehen, was genau angeboten wird und ob es den eigenen Bedürfnissen entspricht. Letztendlich dient Service A dazu, die Zufriedenheit der Kunden zu erhöhen und einen Mehrwert zu bieten.

  • Was beinhaltet Service A?

    Was beinhaltet Service A? Service A beinhaltet eine Vielzahl von Leistungen, die speziell auf die Bedürfnisse der Kunden zugeschnitten sind. Dazu gehören beispielsweise die Beratung und Unterstützung bei der Auswahl von Produkten oder Dienstleistungen, die schnelle und zuverlässige Bearbeitung von Anfragen sowie die kompetente Lösung von Problemen. Darüber hinaus umfasst Service A auch regelmäßige Updates und Wartungsarbeiten, um sicherzustellen, dass die Kunden stets auf dem neuesten Stand sind. Insgesamt bietet Service A eine umfassende Betreuung und sorgt für eine hohe Kundenzufriedenheit.

* Alle Preise verstehen sich inklusive der gesetzlichen Mehrwertsteuer und ggf. zuzüglich Versandkosten. Die Angebotsinformationen basieren auf den Angaben des jeweiligen Shops und werden über automatisierte Prozesse aktualisiert. Eine Aktualisierung in Echtzeit findet nicht statt, so dass es im Einzelfall zu Abweichungen kommen kann.